Asking to read isn't asking to talk
If you choose to have information emailed, we record that as email permission only and we won't phone you about it.
How we handle your information
Short version: we use what you tell us to follow up about how we can help, we keep a record of what you agreed to, and one message from you ends all contact.
We write down what you agreed to
The exact wording, the date and time, and the address it came from — so there is always a clear record of what you said yes to.
You choose how we reach you
Phone, email, or both. Tell us a better time and we'll use it.
Stopping is easy
Say the word on a call, reply to any email, or write to us. We add you to our do-not-contact list and that's the end of it.
What happens after you get in touch
- You tell us what would help. Prescriptions delivered, medications organized, costs brought down — whatever it is.
- We record your permission. Including exactly how you said we could reach you.
- Someone from our team follows up. Usually within a business day, to understand your situation and explain what we can do.
- You decide. Nothing obliges you to sign up for anything, and saying no ends it.
Who we are
Senior Support Guild is a network of vetted professionals serving older adults, and we offer services and programs of our own — including home prescription delivery. We work with partner providers to deliver some of those services.
We are not affiliated with or endorsed by Medicare, the Centers for Medicare & Medicaid Services, or any government agency.
Stopping contact
Use the Do Not Contact form — no account, no sign-in, and it takes effect the moment you submit it. You can also email hello@seniorsupportguild.com, reply STOP to a text, or just tell whoever calls you. We add you to our do-not-contact list and stop. You do not have to give a reason, and it applies to phone, text, and email.